1. What types of products do you offer?
We offer a wide range of telecommunication products through strong partnerships with Japanese telecommunication carriers and MVNOs (Mobile Virtual Network Operators). This allows us to provide a variety of solutions tailored to meet different customer needs, ensuring you find the right product for your communication needs.
2. Do you provide multilingual support?
Yes, we offer Multilingual Support to accommodate our diverse customer base. Our team is equipped to assist you in various languages, both domestically and internationally, ensuring that communication is clear and convenient, no matter where you are.
3. What are your hours of operation?
We understand that flexibility is important, which is why our customer support team offers Flexible Hours of Operation. We tailor our availability to accommodate different time zones, so you can get assistance when you need it most.
4. How can I reach customer support?
Our customer support team is available through multiple channels to ensure you get the help you need. You can reach us via:
- Chat Support (for quick inquiries)
- Phone Assistance (for direct, personal support)
- Email Correspondence (for detailed questions or follow-ups)
5. Do you offer Aftercare Service?
Yes, we offer a Specialized Curated Aftercare Service to provide personalized support and assistance with our products and services. Our expert team is available to help with setup, troubleshooting, maintenance, and any other inquiries to ensure you get the most out of your purchase.
If you have any further questions, don’t hesitate to get in touch—we’re here to help!